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Live product experience
Explore the Salon OS Communications Center.
See how salon teams manage conversations, automate timely messages, build campaigns and understand engagement from one connected workspace.
Interactive demoThis workspace uses simulated conversations and does not send real SMS or email messages.
Salon OS Demo
Communications Center
JD
JafferOwner
SM
SMS conversation
Sarah Mitchell
Preferred stylist: Elly · Last visit 6 weeks ago
Today
Hi Sarah, we have availability next Tuesday at 2:00 PM for your colour refresh. Would you like us to reserve it?
Delivered · 10:12 AMPerfect, Tuesday works for me.
10:18 AMSMS
Appointment reminder 24h
184 sent98.9% delivered
SMS
Appointment reminder 2h
176 sent99.1% delivered
SMS + Email
Review request
92 sent18 reviews
SMS
Rebooking follow-up
64 sent11 bookings
Email
Birthday message
0 sentPaused
Email + SMS
Client reactivation
38 sent6 bookings
Summer Colour RefreshSMS · Sent July 18
42% opened12 bookingsRetail Care BundleEmail · Sent July 10
38% openedCA$1,240 salesOverdue Client ReactivationSMS + Email · Draft
184 clientsNot sentSMSAppointment confirmed
Your appointment is confirmed for {{date}} at {{time}}.
SMS24-hour reminder
Friendly reminder: we look forward to seeing you tomorrow at {{time}}.
SMSReview request
We loved seeing you today. Would you share your experience? {{review_link}}
EmailRebooking follow-up
It may be time for your next visit. View available appointments.
EmailBirthday greeting
Happy birthday from everyone at the salon!
SMSWaitlist opening
An appointment has opened at {{time}}. Reply YES to reserve it.
Engagement trendLast 30 days
Message composer
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Outbound campaign
Create Campaign
Estimated audience184 clients
Automation rule
Edit Automation
Communication preferences
Manage Consent
New conversation